Terms & Conditions
This website is operated by Dubai Astronomy Group (“we”, “us”, “our”). By accessing or using our website, you agree to be bound by these Terms & Conditions, along with any additional policies referenced herein, including our Privacy Policy and Refund Policy.
Overview
This website is operated by Dubai Astronomy Group (“we”, “us”, “our”). By accessing or using our website, you agree to be bound by these Terms & Conditions, along with any additional policies referenced herein, including our Privacy Policy and Refund Policy.
These Terms apply to all users of the site, including visitors, customers, members, and contributors.
By using this website or purchasing any products or services, you agree to these Terms in full. If you do not agree, you must not use this website.
We may update these Terms at any time by posting changes on this page. Continued use of the website after changes are posted constitutes acceptance of the revised Terms.
ELIGIBILITY
By using this website, you confirm that you are of legal age in your jurisdiction or have obtained consent from a parent or guardian to use our services.
You agree not to use our website or services for any unlawful or prohibited purpose.
USE OF OUR SERVICES
You agree not to:
-
Misuse or attempt to interfere with the website’s functionality
-
Introduce viruses, malware, or harmful code
-
Copy, resell, or exploit any part of our services without written permission
-
Use the website in violation of any applicable laws
We reserve the right to refuse service to any individual at our discretion.
ACCURACY OF INFORMATION
We strive to ensure all information on the website is accurate and up to date. However, we do not guarantee completeness, accuracy, or reliability.
Content may be updated or changed at any time without notice. Users are responsible for reviewing updates periodically.
PRODUCTS, EVENTS & SERVICES
We offer a variety of offerings, including but not limited to:
-
Event tickets
-
Workshops and educational programs
-
Memberships
-
Experiences and tours
-
Digital products and content
-
Physical merchandise
All offerings are subject to availability and may be modified or discontinued at any time without notice.
We reserve the right to:
-
Limit quantities or availability
-
Refuse or cancel orders or bookings
-
Modify pricing at any time
PRICING & PAYMENTS
All prices are subject to change without notice. We reserve the right to correct pricing errors even after an order has been placed.
You agree to provide accurate billing and account information and to keep it updated for transaction processing purposes.
BOOKINGS, TICKETS & DIGITAL ACCESS
Certain services (including events, workshops, and digital content) may be time-based or access-based. Once purchased, access may be subject to separate cancellation or refund conditions outlined in our Refund Policy.
We reserve the right to modify schedules, venues, or digital access arrangements where necessary.
SHIPPING & PHYSICAL PRODUCTS
Physical products (if applicable) are subject to shipping times, availability, and logistics constraints.
We are not responsible for delays caused by third-party carriers or customs processes.
Product descriptions and images are for reference only and may not exactly reflect final appearance.
THIRD-PARTY SERVICES & LINKS
Our website may include links or integrations with third-party platforms. We are not responsible for their content, policies, or services.
Any transactions with third parties are solely between you and the third party.
USER CONTENT
If you submit feedback, reviews, images, or other content, you grant us the right to use, reproduce, and publish such content for marketing or operational purposes.
You confirm that your submissions do not infringe on any third-party rights or contain unlawful material.
ERRORS & OMISSIONS
Occasionally, information may contain errors or inaccuracies. We reserve the right to correct such issues at any time, including after an order has been placed.
PROHIBITED ACTIVITIES
You must not use the website to:
-
Engage in unlawful activity
-
Violate intellectual property rights
-
Harass, abuse, or discriminate against others
-
Upload malicious code or spam
-
Attempt unauthorized access to systems or data
-
Misrepresent identity or affiliation
We may terminate access for violations of these Terms.
LIMITATION OF LIABILITY
To the maximum extent permitted by law, Dubai Astronomy Group shall not be liable for any indirect, incidental, or consequential damages arising from use of our website, services, products, or events.
All services are provided “as is” and “as available.”
INDEMNIFICATION
You agree to indemnify and hold harmless Dubai Astronomy Group and its affiliates from any claims, damages, or expenses arising from your misuse of the website or violation of these Terms.
TERMINATION
We reserve the right to suspend or terminate access to our services at any time if we believe you have violated these Terms.
INTELLECTUAL PROPERTY
All content on this website, including text, images, branding, and materials, belongs to Dubai Astronomy Group unless otherwise stated. Unauthorized use is strictly prohibited.
IMPERSONATION WARNING
We are aware of individuals falsely claiming to represent Dubai Astronomy Group.
We do not authorise third parties to act on our behalf without written confirmation.
Official communication only comes from verified channels and email addresses ending in our official domain.
We are not responsible for losses arising from dealings with unauthorised individuals.
GOVERNING LAW
These Terms are governed by the laws of Dubai, United Arab Emirates. Under the Dubai Community Development Authority.
CHANGES TO TERMS
We reserve the right to update these Terms at any time. Continued use of the website after changes are posted constitutes acceptance of the updated Terms.